I would like some sort of refund. I don't dare speak the words I listened to during the...

GetHuman-waltkapl's customer service issue with Lyft from July 2018

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The issue in GetHuman-waltkapl's own words
I would like some sort of refund. I don't dare speak the words I listened to during the ride. I would never say these things to a woman that I listened to nor would i say the words denigrating a fellow human because of the color of their skin. This is unnaceptable in the world we live in and I hope it doesn't reflect lyft's values. I didnt pay ** dollars to listen to this, I paid for a ride. *This is incredibly serious and I am not comfortable with the response I have received
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Lyft

Customer service issue
Reported by GetHuman-waltkapl
Jul 1st, 2018 - 10 mons ago
I have an issue with Lyft too
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Seen by 5 customers so far
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GetHuman-waltkapl started working on this issue
Jul 1st, 2018 5:27pm
GetHuman-waltkapl indicated the issue is not fixed yet.
Jul 1st, 2018 6:27pm
GetHuman-waltkapl indicated the issue is not fixed yet.
Jul 2nd, 2018 6:45pm