I took a lyft line ride, and selected it because the price was $*. However when I arriv...

GetHuman-lyamaguc's customer service issue with Lyft from June 2018

8791 similar
0 following
Help with my Lyft issue
GetHuman-lyamaguc's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lyamaguc will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lyamaguc can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-lyamaguc's own words
I took a lyft line ride, and selected it because the price was $*. However when I arrived to my destination, the charge to my account was $**. Lyft states that my fare was $** and they added prime time charges (that had not been indicated to me in the original fare statement) that is ***% more. There was a discount for selecting lyft line, but none of those charges reflected the original amount quoted. This was a misrepresentation of the ride fare advertised to me and that I had agreed upon at the outset. Had it been indicated the true price of the fare from the beginning, I would have been able to make a choice of using public transit or calling a friend instead. I just don't have the income for this.
GetHuman-lyamaguc did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-lyamaguc fixed the problem
We are waiting for GetHuman-lyamaguc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lyamaguc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lyamaguc
Jun 30th, 2018 - a yr ago
I have an issue with Lyft too
Seen by 3 customers so far
Similar issue to 8791 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-lyamaguc started working on this issue
Jun 30th, 2018 1:43pm
GetHuman-lyamaguc confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 4:37pm