I’m not questioning my charges in Orlando but I don’t understand them. Under my trip I...

GetHuman-gvburns's customer service issue with Lyft from June 2018

Help with my Lyft issue
The issue in GetHuman-gvburns's own words
I’m not questioning my charges in Orlando but I don’t understand them. Under my trip I see clear charge information but, my Amex bill is a different story. I see several charges for the same trip an most don’t add up to the charges under my trips. It seems the driver don’t tell you if they are changing the price an can do so at will. When they make a direction mistake they charge the customer for their error. I know the driver on one trip from universal park to my resort went at least ** minutes out of his way but I couldn’t tell him because he spoke no English this was my *rd trip so I knew where I was but had never seen this route. Anyhow, I am confused an would like to see your charges match my Amex bill. Will at some point I get one Amex charge for each trip? Will at some point all my pending trips go away? This was my first time using Lyft an. It renting a car so it’s a experiment. So far it was mostly s good experience but the bill is a nightmare so far.
GetHuman-gvburns did not yet indicate what Lyft should do to make this right.
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How GetHuman-gvburns fixed the problem
Well. I didn’t fix the issue but discovered I had made a addition error
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Lyft

Customer service issue
Reported by GetHuman-gvburns
Jun 29th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
GetHuman-gvburns shared how to fix
Seen by 5 customers so far
Similar issue to 8680 others
0 customers following this
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Timeline
GetHuman-gvburns started working on this issue
Jun 29th, 2018 6:47pm
GetHuman-gvburns shared this issue with friends on Facebook
Jun 29th, 2018 6:54pm
GetHuman-gvburns indicated the issue is not fixed yet.
Jun 29th, 2018 6:56pm
GetHuman-gvburns shared this issue with friends on Facebook
Jun 29th, 2018 6:56pm
GetHuman-gvburns confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 8:07pm
GetHuman-gvburns confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 8:09pm
GetHuman-gvburns confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 1:21pm