I order a shared lyft ride for someone the driver got there and give him a hard time ab...

GetHuman832729's customer service issue with Lyft from June 2018

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The issue in GetHuman832729's own words
I order a shared lyft ride for someone the driver got there and give him a hard time about it being a shared & he needed to have someone with him. Which is not the case with a shared rides! So bc the driver gave him such a hard time he got out of the car. Well I was still charged for the ride which I shouldn’t of been bc he didn’t get the ride plus I got charged the * dollar cancellation fee which I think shouldn’t of happen bc the driver is the cause of the problem. I would like both fees refunded bank into my account today please. I was charged when I shouldn’t of been. Thank you
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Lyft

Customer service issue
Reported by GetHuman832729
Jun 29th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 8616 others
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Timeline
GetHuman832729 started working on this issue
Jun 29th, 2018 2:16pm