I ordered a lyft today, he was unable to find the address. We conversed on the phone. H...

GetHuman-hollid's customer service issue with Lyft from June 2018

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The issue in GetHuman-hollid's own words
I ordered a lyft today, he was unable to find the address. We conversed on the phone. He said he was going to try and drive around the block to find it. I then rcvd a message I rcvd a charge for $* for cancelling the ride. I never cancelled the ride and it was his inability to find the address. I would like to be reimbursed and file a formal complaint on him. His name was Paul in a white Chevy. I have his phone number should you need it to contact him. Very disappointed in the service! Feel like money was just stolen from me.*Frustrated,*Lisa Holliday ***-***-****
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Customer service issue
Reported by GetHuman-hollid
Jun 25th, 2018 - 6 mons ago
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GetHuman-hollid started working on this issue
Jun 25th 9:55pm