I am applying for Lyft. Do they go with the issued date of a DUI or the conviction date...

GetHuman818016's customer service issue with Lyft from June 2018

Help with my Lyft issue
I am applying for Lyft. Do they go with the issued date of a DUI or the conviction date for background check?
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman818016
Jun 25th, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 7928 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman818016 started working on this issue
Jun 25th 2:10pm
GetHuman818016 indicated the issue is not fixed yet.
Jun 25th 3:21pm
GetHuman818016 indicated the issue is not fixed yet.
Jun 25th 3:21pm
GetHuman818016 indicated the issue is not fixed yet.
Jun 26th 3:10pm