I was strangely logged out of my previous account once the app upadteded and was forced...

GetHuman-dominice's customer service issue with Lyft from June 2018

Help with my Lyft issue
I was strangely logged out of my previous account once the app upadteded and was forced to make a new account via putting in a new verification code after I lost hope on trying to recover the previous account I just decided to use Lyft from the new account but the account is disabled being it has the same information as the last account I can’t use to app for any transportation purposes at all rendering the app useless at this point I just to be able to use the app I know all my previous account information if a verification is necessary
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman-dominice
Jun 25th, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 7926 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-dominice started working on this issue
Jun 25th 1:41pm
GetHuman-dominice indicated the issue is not fixed yet.
Jun 26th 11:10pm