OK, this is my second notice about a client getting a ride for someone else and, cancel...

GetHuman-cs_refle's customer service issue with Lyft from June 2018

Help with my Lyft issue
OK, this is my second notice about a client getting a ride for someone else and, cancelled the ride to there destination after * minutes being into the ride.*The person name is Kaylie that sent for the ride for the other person about*around requested at **:** to Audubon- Paulsboro, N.J.*Pick up at **:** and, was cancelled a few mins. later.*But, the p***enger wanted to still go to the destination that was put it. So, I ask him to get Kylie to reset*resent the request.*I doing so... waiting on that I've missed*lost * hits for trying to clear this matter up. And, plus being out there driving trying to keep my percentage up over **% so I can get my bonus.*So, in doing so...my percentage drop down to a **% and, here I had **% to keep my goal up.*So, I'm contacting you to see if, my percentage can be bought back up and, plus get a fare cost for continue with the p***enger destination to West Jefferson St. Paulsboro, N.J.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman-cs_refle
Jun 24th, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 7818 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-cs_refle started working on this issue
Jun 24th 5:14pm
GetHuman-cs_refle indicated the issue is not fixed yet.
Jun 25th 11:20pm
GetHuman-cs_refle indicated the issue is not fixed yet.
Jun 27th 8:44pm