The Lyft app called a driver for me today (****) that I did not request. I tried to cal...

GetHuman-tylerald's customer service issue with Lyft from June 2018

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Help with my Lyft issue
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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-tylerald's next move: go to the Lyft help center.
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The issue and preferred resolution, in GetHuman-tylerald's own words:
The Lyft app called a driver for me today (****) that I did not request. I tried to call the driver, Jocelyn, so she would cancel, but she wouldn't and said I had to cancel even though I did not request a Lyft anywhere. If I am charged for this, I am getting rid of this app, because this has happened multiple times.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-tylerald
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-tylerald started working on this issue
Jun 24th 4:03pm