Last night I tried to get a Lyft ride from CHS field. I waited for an hour and went thr...

GetHuman-aburnell's customer service issue with Lyft from June 2018

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The issue and preferred resolution, in GetHuman-aburnell's own words:
Last night I tried to get a Lyft ride from CHS field. I waited for an hour and went through * drivers as they kept picking up the ride and then weren't able to ever get there. The first driver was extremely rude on the phone and continually talked over me as I tried to clarify with her where I was (she ended up dropping the ride), the second driver drove in circle over and over and was unable to find me and when I cancelled that ride and reordered it, the driver that picked it up never moved and I couldn't check on the status of my Lyft. Then suddenly the app changed and showed a completely different driver was now ready to pick me up. It's extremely frustrating the I had to work that hard to try and get a Lyft when the entire idea is that I should have a ride at a click on a button.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-aburnell
Jun 24th, 2018 - 2 mons ago
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GetHuman-aburnell started working on this issue
Jun 24th 8:54pm