Hi my name is Madison medeiros. I had recently taken a trip with you guys and I guess m...

GetHuman851119's customer service issue with Lyft from July 2018

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The issue in GetHuman851119's own words
Hi my name is Madison medeiros. I had recently taken a trip with you guys and I guess my boyfriends phone fell out of his pocket while we were getting out. I had contacted the driver through the lyft app and noticed a $** charge if they had found it and to bring it back. Not a problem, unfortunately what the issue is the driver insisted I give him $** not $** because he lives in Hamilton. I take lyft because I do not drive, there would be no possible way for me to get up there. I am very displeased that he refused to give me the phone unless I give him $** when the lyft app says $**. He had told me he will not give me the phone for that price, I did not know that lyft drivers were such scammers. I had stopped messaging him and came directly here. I have screenshots of our conversation if you guys need them. I would like you guys to get the phone for me and to talk to this driver. We should not have to bargain price range for our items. This is his phone number ***********. Please get back to me as soon as possible, as my boyfriend needs the phone for work. Thank you.

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Lyft

Customer service issue
Reported by GetHuman851119
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 9500 others
0 customers following this

Timeline

GetHuman851119 started working on this issue
Jul 5th, 2018 2:22pm