Hi my name is Madison medeiros. I had recently taken a trip with you guys and I guess m...

GetHuman851119's customer service issue with Lyft from July 2018

5 views | 9500 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman851119's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman851119's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman851119 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman851119 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman851119 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman851119's own words
Hi my name is Madison medeiros. I had recently taken a trip with you guys and I guess my boyfriends phone fell out of his pocket while we were getting out. I had contacted the driver through the lyft app and noticed a $** charge if they had found it and to bring it back. Not a problem, unfortunately what the issue is the driver insisted I give him $** not $** because he lives in Hamilton. I take lyft because I do not drive, there would be no possible way for me to get up there. I am very displeased that he refused to give me the phone unless I give him $** when the lyft app says $**. He had told me he will not give me the phone for that price, I did not know that lyft drivers were such scammers. I had stopped messaging him and came directly here. I have screenshots of our conversation if you guys need them. I would like you guys to get the phone for me and to talk to this driver. We should not have to bargain price range for our items. This is his phone number ***********. Please get back to me as soon as possible, as my boyfriend needs the phone for work. Thank you.

GetHuman851119 did not yet indicate what Lyft should do to make this right.

How GetHuman851119 fixed the problem

We are waiting for GetHuman851119 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman851119 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman851119
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 9500 others
0 customers following this


GetHuman851119 started working on this issue
Jul 5th, 2018 2:22pm