Lyft driver hit my parked car while backing..claim pending

GetHuman-extord's customer service issue with Lyft from June 2018

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The issue in GetHuman-extord's own words
Hello**On June*th ****, when my Lyft cab dropped me at my home( a gated community) , he accidentally hit my car from the back. I was able to contact him next morning and he accepted it and gave me his personal Auto insurance policy details. **Also I intimated Lyft about this incident. But still I did not receive the claim.**Please help.**Thanks*S Goswami
This was extremely frustrating for me because my new car was parked in designated parking spot and how negligently the Lyft Driver bumped it. I need to fix this as soon as possible.
GetHuman-extord did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman-extord
Jun 13th, 2018 - 9 mons ago
I have an issue with Lyft too
Fixed
Seen by 8 customers so far
Similar issue to 6260 others
0 customers following this
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Timeline
GetHuman-extord started working on this issue
Jun 13th, 2018 7:24pm
GetHuman-extord indicated the issue is not fixed yet.
Jun 15th, 2018 4:42pm
GetHuman-extord indicated the issue is not fixed yet.
Jun 15th, 2018 4:42pm
GetHuman-extord indicated the issue is not fixed yet.
Jun 15th, 2018 4:48pm
GetHuman-extord indicated the issue is not fixed yet.
Jun 15th, 2018 8:46pm
GetHuman-extord indicated the issue is not fixed yet.
Jun 16th, 2018 3:30pm
GetHuman-extord indicated the issue is not fixed yet.
Jun 18th, 2018 7:44pm