I received a Lyft gift certificate for my birthday in December of ****. I've only used...

GetHuman-sofijo's customer service issue with Lyft from June 2018

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The issue in GetHuman-sofijo's own words
I received a Lyft gift certificate for my birthday in December of ****. I've only used *** and just got notification that it expires next week! Most gift certificates are good for a year, this is absurd and I would like an extension for a full year or to be redeemed the difference of the unused balance. As a business owner, I would not offer gift cards or credits if you are not will to honor them for at least * year from the purchase date AND I would certainly make sure the person receiving the gift has been notified and excepted those terms in writing to prevent customer discord.
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Customer service issue
Reported by GetHuman-sofijo
Jun 11th, 2018 - 9 mons ago
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Seen by 5 customers so far
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GetHuman-sofijo started working on this issue
Jun 11th, 2018 10:03pm
GetHuman-sofijo indicated the issue is not fixed yet.
Jun 11th, 2018 11:50pm