my driver drove past my neighborhood and went directly to the destination without ever...

GetHuman-yootee's customer service issue with Lyft from June 2018

607 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-yootee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-yootee's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yootee will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-yootee can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-yootee may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-yootee's own words
my driver drove past my neighborhood and went directly to the destination without ever picking me up. then completed the ride and charged me for it. when I called him numerous times telling him he was going the wrong direction, he would say ok, but the map still shows him heading the wrong way. I've taken screen shots & recordings of the entire thing. it did not help that he barely spoke English either.
GetHuman-yootee did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-yootee fixed the problem
We are waiting for GetHuman-yootee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-yootee fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-yootee
Jun 10th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 607 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-yootee started working on this issue
Jun 10th, 2018 6:40am