my driver drove past my neighborhood and went directly to the destination without ever...
GetHuman-yootee's customer service issue with Lyft from June 2018
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The issue in GetHuman-yootee's own words
my driver drove past my neighborhood and went directly to the destination without ever picking me up. then completed the ride and charged me for it. when I called him numerous times telling him he was going the wrong direction, he would say ok, but the map still shows him heading the wrong way. I've taken screen shots & recordings of the entire thing. it did not help that he barely spoke English either.
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