I’m trying to add a different card to my account and it’s not being accepted, why? My n...

GetHuman-ashleafh's customer service issue with Lyft from June 2018

Help with my Lyft issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
I’m trying to add a different card to my account and it’s not being accepted, why? My name is Dianna Hill
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
How GetHuman-ashleafh fixed the problem:
My son told to to wait a while and then he added a new card to my account waited for ten to fifteen minutes and it wirked
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Lyft

Customer service issue
Reported by GetHuman-ashleafh
Jun 8th, 2018 - 16d ago
I have an issue with Lyft too
Fixed
GetHuman-ashleafh shared how to fix
Seen by 5 customers so far
Similar issue to 29 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-ashleafh started working on this issue
Jun 8th 3:27pm
GetHuman-ashleafh confirmed the issue is fixed. Hooray!
Jun 10th 12:08am