Sent all my insurance pay per. Nothing

GetHuman-renardja's customer service issue with Lyft from June 2018

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GetHuman-renardja's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-renardja will want to follow the link below to head to their help center. We will check on GetHuman-renardja later to make sure it's all set or try to help escalate.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-renardja's own words:
The problem I ran into: Sent all my insurance pay per. Nothing
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman-renardja
Jun 8th, 2018 - 14d ago
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Seen by 3 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-renardja started working on this issue
Jun 8th 10:13am