i never used lyft in my life but someone has been using my credit card charging your co...

GetHuman-kawright's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-kawright may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-kawright's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kawright will want to follow the link below to head to their help center. We will check on GetHuman-kawright later to make sure it's all set or try to help escalate.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-kawright's own words:
i never used lyft in my life but someone has been using my credit card charging your company to my card.
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
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Lyft

Customer service issue
Reported by GetHuman-kawright
Jun 7th, 2018 - 13d ago
I have an issue with Lyft too
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Seen by 4 customers so far
Similar issue to 474 others
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Timeline
GetHuman-kawright started working on this issue
Jun 7th 10:37pm