My insurance card has me stated as a secondary driver and since there are * drivers on...

GetHuman-raphanj's customer service issue with Lyft from June 2018

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The issue in GetHuman-raphanj's own words
My insurance card has me stated as a secondary driver and since there are * drivers on the insurance, my name is not in the main ID card. * days ago I was able to use a live chat support and I sent them the main ID card and my proof of insurance from my insurance provider. The person on chat support said that that was good enough but I ended up sending him the old insurance that is now expiring. **I now cannot find a time when there is a live chat support on the website and have been trying to upload multiple photos of the insurance but neither have been successful. *Can you help me ?
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Customer service issue
Reported by GetHuman-raphanj
Jun 7th, 2018 - 10 mons ago
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GetHuman-raphanj started working on this issue
Jun 7th, 2018 2:49pm