On June * I purchased a lyft gc and up loaded to my lyft acct. On June * at a little af...

GetHuman-klwade's customer service issue with Lyft from June 2018

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The issue in GetHuman-klwade's own words
On June * I purchased a lyft gc and up loaded to my lyft acct. On June * at a little after *am EST I scheduled a ride. It showed up as **.** with a slash through it and above it free ride listed. **So of course I submitted the ride. Well, my actual bank card was charged. And instead of **.** which is what it showed up as it was charged $**. I need that reversed and **.** taken from my gc not my bank card. This needs to be done ASAP. **It's ridiculous y'all do not have a phone number for someone to call you. If it's not resolved immediately, I will take this futher. I did not authorize $** to be taken from any card. The amount I agreed upon was $**.** & since it had a slash through it with free ride above it, I was under the impression it was coming from my gc. This needs to be corrected immediately.
GetHuman-klwade did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman-klwade
Jun 7th, 2018 - a yr ago
I have an issue with Lyft too
Seen by 9 customers so far
Similar issue to 241 others
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GetHuman-klwade started working on this issue
Jun 7th, 2018 1:21pm
GetHuman-klwade indicated the issue is not fixed yet.
Jun 7th, 2018 4:06pm
GetHuman-klwade confirmed the issue is fixed. Hooray!
Jun 8th, 2018 4:23pm