The app wouldn't match me with a car, I tried to cancel several times and it would not...

GetHuman-franklui's customer service issue with Lyft from June 2018

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The issue in GetHuman-franklui's own words
The app wouldn't match me with a car, I tried to cancel several times and it would not load. So a driver eventually showed up but i didn't need it anymore, after the driver picked the ride it allowded me to cancel and it charged me a fee. I refuse to pay it because the app glitched
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Customer service issue
Reported by GetHuman-franklui
Jun 7th, 2018 - 7 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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GetHuman-franklui started working on this issue
Jun 7th, 2018 8:29am