Hi, my name is Caroline Odoemena with phone number *** -***-****. I downloaded lyft thi...

GetHuman-umuozu's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-umuozu may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-umuozu's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-umuozu will want to follow the link below to head to their help center. We will check on GetHuman-umuozu later to make sure it's all set or try to help escalate.
Lyft Help Center
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman-umuozu's own words:
Hi, my name is Caroline Odoemena with phone number *** -***-****. I downloaded lyft this morning and had a ride. I used my PayPal account but your office charged the ride to my daughter(Phyllis Nzeakor). Please refund her account and bill me directly please.*Thank you, Caroline Odoemena*Email:*****@***.com
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-umuozu
Jun 7th, 2018 - 11d ago
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Seen by 2 customers so far
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Timeline
GetHuman-umuozu started working on this issue
Jun 7th 1:08am