Charged on Card - I have never used LYFT

GetHuman-hybrdali's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-hybrdali may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-hybrdali's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hybrdali will want to follow the link below to head to their help center. We will check on GetHuman-hybrdali later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-hybrdali's own words:
The problem I ran into: Charged on Card - I have never used LYFT
I trust that Lyft will make this right and come up with a resolution that is fair.
Help with my Lyft issue
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Customer service issue
Reported by GetHuman-hybrdali
Jun 6th, 2018 - 15d ago
I have an issue with Lyft too
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Seen by 9 customers so far
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Timeline
GetHuman-hybrdali started working on this issue
Jun 6th 11:59pm