Hi, My name is Monique Taylor. I called for a lyft yesterday to take me to *** Center S...
GetHuman755949's customer service issue with Lyft from June 2018
Help with my Lyft issue
First: share to improve GetHuman755949's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman755949's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman755949 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman755949 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman755949 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman755949's own words
Hi, My name is Monique Taylor. I called for a lyft yesterday to take me to *** Center St. Roxbury from my location **** Hyde Park Ave. The driver got the address wrong and took me to another Center St in Boston. He then called for another lyft to pick me up to take me to my destination. The driver came but my driver could not find him because he gave him the wrong street to get me. I was then charged $*.** because I didn't take the ride but non of that was my fault. I gave the address where I was going...he got it wrong. And it was him (Juan) that called the other lyft driver. I should not have to pay for my ride along with a fee for being a "no show". I should be refunded that $*.** fee.*Monique *******-****
GetHuman755949 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman755949 fixed the problem
We are waiting for GetHuman755949 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.