Hi, My name is Monique Taylor. I called for a lyft yesterday to take me to *** Center S...

GetHuman755949's customer service issue with Lyft from June 2018

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The issue in GetHuman755949's own words
Hi, My name is Monique Taylor. I called for a lyft yesterday to take me to *** Center St. Roxbury from my location **** Hyde Park Ave. The driver got the address wrong and took me to another Center St in Boston. He then called for another lyft to pick me up to take me to my destination. The driver came but my driver could not find him because he gave him the wrong street to get me. I was then charged $*.** because I didn't take the ride but non of that was my fault. I gave the address where I was going...he got it wrong. And it was him (Juan) that called the other lyft driver. I should not have to pay for my ride along with a fee for being a "no show". I should be refunded that $*.** fee.*Monique *******-****
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Customer service issue
Reported by GetHuman755949
Jun 6th, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 7 customers so far
Similar issue to 325 others
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GetHuman755949 started working on this issue
Jun 6th, 2018 2:07pm