good morning, the Lyft car came this morning to *** Bramhall Avenue in Jersey City, NJ...

GetHuman-berlinba's customer service issue with Lyft from June 2018

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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-berlinba's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-berlinba will want to follow the link below to head to their help center. We will check on GetHuman-berlinba later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-berlinba's own words:
good morning, the Lyft car came this morning to *** Bramhall Avenue in Jersey City, NJ, I have a walker, which the driver couldn't accommodate because he had several large objects in his trunk, he took the walker out and told me to request another car, he took off, and I got charged $*.** for a no show, I had to wait another * minutes for the second car to arrive, I'm not happy right now, the driver should have cancelled the ride not charge me $*.**, it was his fault he couldn't fit the walker.....
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-berlinba
Jun 6th, 2018 - 16d ago
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Seen by 5 customers so far
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GetHuman-berlinba started working on this issue
Jun 6th 12:00pm