Can you help me my acount is on hold

GetHuman755193's customer service issue with Lyft from June 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue and preferred resolution, in GetHuman755193's own words:
The problem I ran into: Can you help me my acount is on hold
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman755193
Jun 6th, 2018 - 2 mons ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 437 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman755193 started working on this issue
Jun 6th 5:27am