I requested lift pick-up. As I was entering the location of pick, the system ***umed...

GetHuman-fdadzie's customer service issue with Lyft from June 2018

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The issue and preferred resolution, in GetHuman-fdadzie's own words:
I requested lift pick-up. As I was entering the location of pick, the system ***umed the home location that was entered during a previous day's pick , and sent the driver to the location. I endeavored to cancel the request and make a new request. After the driver had left, I got a call from my credit card company for irregular charges on my account There four changes of *$, $*.**, $**.**, and anothe $*.**. I need a refund for the $** and another one of the $*. I request an immediate attention to this.*I am standing by for a response.
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Customer service issue
Reported by GetHuman-fdadzie
Jun 5th, 2018 - 2 mons ago
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GetHuman-fdadzie started working on this issue
Jun 5th 9:41pm