I let my daughter use CC on your site. When she had setup a ride the site stated "NO DR...

GetHuman752517's customer service issue with Lyft from June 2018

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The issue in GetHuman752517's own words
I let my daughter use CC on your site. When she had setup a ride the site stated "NO DRIVERS AVAILABLE". So she decided to call me and I picked her up. So now I have a charge on my card for Sunday @ $**.** on ******** also I got dinged again from your company this morning at *:** am... for $**.**, which I dropped her off at *:**am to her job, so I know she did not need your services. I would like my money back in my account due to no fault of my owns ...I am being charged for rides my daughter is not taking. Also she checked her profile and this stuff is not being approved from there so that means when she put my card on the profile it is being USED without us ever initiating needing a ride. PLEASE PLEASE get to the bottom of this
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Lyft

Customer service issue
Reported by GetHuman752517
Jun 5th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 665 others
0 customers following this
Items needed
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Email address on account
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Date of birth
Timeline
GetHuman752517 started working on this issue
Jun 5th, 2018 4:26pm
GetHuman752517 indicated the issue is not fixed yet.
Jun 6th, 2018 6:07pm
GetHuman752517 indicated the issue is not fixed yet.
Jun 10th, 2018 1:14pm
GetHuman752517 indicated the issue is not fixed yet.
Jun 10th, 2018 1:15pm