I’m entering my license plate number or tag number RMB**** and the wrong vehicle is pul...

GetHuman-mstianak's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-mstianak may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-mstianak's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mstianak will want to follow the link below to head to their help center. We will check on GetHuman-mstianak later to make sure it's all set or try to help escalate.
Lyft Help Center
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman-mstianak's own words:
I’m entering my license plate number or tag number RMB**** and the wrong vehicle is pulling up I don’t have a sonata I have a Ford Fusion like it says on my registration do***ent I called the dmv and they said it is entered in the system correctly
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-mstianak
Jun 5th, 2018 - 14d ago
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Seen by 1 customer so far
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GetHuman-mstianak started working on this issue
Jun 5th 4:14pm