It is not fixed. It know asked for two cards and there not prepared and I did not get my free ride. Will not take promo code thinks I used it already

GetHuman-larod's customer service issue with Lyft from June 2018

11 views
 | 
291 similar
 | 
0 following
Help with my Lyft issue
GetHuman-larod's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-larod will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-larod can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-larod's own words
Read details ... Its not taking my card says it a prepared and it is notitvis not prepaid now asked for two cards and will note take new ride promo sayscalready used it and I did not. I use uber all the time now and had none of these. Issues. I thinkbu would give me a couple ride for free now and fix my issue if u would like me to use your service. Thank you for your replay to matter hope we can do business in the future.
Problem not fixed
Two free rides
Been working with even though the problem has not been fixed and I'm still a new customer.fix card issue
Second timectryingvto get resolved
I have an issue with Lyft too
How GetHuman-larod fixed the problem
We are waiting for GetHuman-larod to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-larod fixes it.
This email address isn't valid

Lyft

Ride
Customer service issue
Reported by GetHuman-larod
Jun 4th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 11 customers so far
Similar issue to 291 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-larod started working on this issue
Jun 4th, 2018 10:07pm
GetHuman-larod indicated the issue is not fixed yet.
Jun 18th, 2018 5:01pm
GetHuman-larod indicated the issue is not fixed yet.
Jun 18th, 2018 5:10pm
GetHuman-larod indicated the issue is not fixed yet.
Jun 22nd, 2018 2:45am
GetHuman-larod indicated the issue is not fixed yet.
Jun 22nd, 2018 2:48am