Lyft contacted me and refuse to adjust the charge, I am going to contact theBBB.

GetHuman749376's customer service issue with Lyft from June 2018

Help with my Lyft issue
I have been charge **.** for a ride today, which usually cost *.**!!! what is going on. I didn't request a larger car for a * minute drive. this is crazy. I maybe have to change to Uber*
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman749376
Jun 4th, 2018 - 17d ago
I have an issue with Lyft too
Fixed
Seen by 7 customers so far
Similar issue to 696 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman749376 started working on this issue
Jun 4th 7:22pm
GetHuman749376 indicated the issue is not fixed yet.
Jun 4th 8:52pm
GetHuman749376 indicated the issue is not fixed yet.
Jun 4th 8:55pm
GetHuman749376 indicated the issue is not fixed yet.
Jun 4th 8:56pm
GetHuman749376 indicated the issue is not fixed yet.
Jun 4th 8:56pm
GetHuman749376 indicated the issue is not fixed yet.
Jun 4th 8:57pm
GetHuman749376 indicated the issue is not fixed yet.
Jun 4th 8:59pm