I'M LIVID! I HAD AN ISSUE ON FRIDAY THAT I EMAILED YOU ALL ABOUT & I HAVE YET TO GET A...

GetHuman749278's customer service issue with Lyft from June 2018

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The issue in GetHuman749278's own words
I'M LIVID! I HAD AN ISSUE ON FRIDAY THAT I EMAILED YOU ALL ABOUT & I HAVE YET TO GET A RESPONSE. I WAS LEFT IN THE RAIN AFTER I SCHEDULED A LYFT FOR PICK UP. THE ADDRESS I REQUESTED A RIDE FROM WAS **** MACY AVENUE. I WAS IN THE RAIN EVEN AFTER SPEAKING WITH THE DRIVER TO NO AVAIL HE STILL NEVER MADE IT TO ME. I HAD TO WALK HOME IN THE POURING RAIN. I WAS STILL CHARGED AFTER I NEVER GOT A RIDE HOME FROM LYFT. NOW HERE IT IS TODAY I SCHEDULED A LYFT FOR MY HIGH SCHOOL SON & DAUGHTER. I WALKED THERE FROM WORK I WAS ONLY * BLOCKS AWAY TO MEET THEM AT THEIR SCHOOL TO RIDE WITH THEM WITH THE LYFT BUT AGAIN I WAS CHARGED THE DRIVER SAID HE WASN'T ABLE TO GIVE THEM A RIDE HIM SINCE MY KIDS ARE ONLY ***** YRS OLD BUT I WAS JUST UP THE STREET TO MEET THEM. I WAS CHARGED $**.** FOR A RIDE THAT USUALLY COST ME ABOUT $**$* DOLLARS. WE ARE NOW WALKING HOME IN THE HOT SUN AGAIN! MY CURRENT SERVICE HAS BEEN EXTREMELY POOR & THERE'S NO EXCUSE FOR THIS AS YOUR RECORDS SHOW. I SPEND QUITE A BIT OF FUNDS THREW YOU ALLS SERVICE. I'M UPSET & UNSATISFIED. I NEED THESE ISSUES RESOLVED IMMEDIATELY
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Lyft

Customer service issue
Reported by GetHuman749278
Jun 4th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 2 customers so far
Similar issue to 84 others
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GetHuman749278 started working on this issue
Jun 4th, 2018 7:00pm
GetHuman749278 indicated the issue is not fixed yet.
Jun 4th, 2018 8:32pm