You have to fix your Lyft line algorithms!!!!! There should be a policy that people don...

GetHuman326634's customer service issue with Lyft from June 2018

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The issue in GetHuman326634's own words
You have to fix your Lyft line algorithms!!!!! There should be a policy that people don’t get completely backtracked, especially when their destination is the airport!!! This is so f-ed up!!!! I literally was taken in a loop * block from where I was picked up!!! This is unacceptable. Lyftline has become a worse option than Supershuttle! And the fact that your “help” section does not allow for any message or complaints that do not fit one of your set categories clearly reflects how little you care about your clientele! You should be ashamed of yourselves! Looks like it’s time to switch back to Uber.
GetHuman326634 did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman326634
Jun 1st, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 66 others
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GetHuman326634 started working on this issue
Jun 1st, 2018 11:41pm