You have to fix your Lyft line algorithms!!!!! There should be a policy that people don...

GetHuman326634's customer service issue with Lyft from June 2018

3 views
 | 
66 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman326634's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman326634's next move: try the Lyft help center again.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman326634 will want to follow the link below to head to their help center. We will check on GetHuman326634 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman326634 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman326634's own words
You have to fix your Lyft line algorithms!!!!! There should be a policy that people don’t get completely backtracked, especially when their destination is the airport!!! This is so f-ed up!!!! I literally was taken in a loop * block from where I was picked up!!! This is unacceptable. Lyftline has become a worse option than Supershuttle! And the fact that your “help” section does not allow for any message or complaints that do not fit one of your set categories clearly reflects how little you care about your clientele! You should be ashamed of yourselves! Looks like it’s time to switch back to Uber.
GetHuman326634 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman326634 fixed the problem
We are waiting for GetHuman326634 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman326634 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman326634
Jun 1st, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 66 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman326634 started working on this issue
Jun 1st, 2018 11:41pm