I am a LYFT driver. LYFT directions are incorrect * out of ** times. Customers are gett...

GetHuman-jamesfa's customer service issue with Lyft from June 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-jamesfa may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-jamesfa's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jamesfa will want to follow the link below to head to their help center. We will check on GetHuman-jamesfa later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jamesfa's own words:
I am a LYFT driver. LYFT directions are incorrect * out of ** times. Customers are getting ****ed off and IT IS NOT LYFT DRIVERS FAULT, but incorrect info LYFT is providing to its drivers.please correct this IMMEDIATELY. I should not b responsible for negative comments from customers BECAUSE LYFT DIRECTIONS GOT ME LOST.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jamesfa
Jun 1st, 2018 - 24d ago
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Seen by 1 customer so far
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Timeline
GetHuman-jamesfa started working on this issue
Jun 1st 11:36pm