I can't access my account. Forgot password. Changed number for security reasons, so can...

GetHuman739051's customer service issue with Lyft from June 2018

Help with my Lyft issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman739051's own words
I can't access my account. Forgot password. Changed number for security reasons, so can't receive text.
GetHuman739051 did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman739051
Jun 1st, 2018 - 7 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 222 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman739051 started working on this issue
Jun 1st 4:38pm
GetHuman739051 indicated the issue is not fixed yet.
Jun 1st 5:40pm
GetHuman739051 indicated the issue is not fixed yet.
Jun 2nd 7:08pm