No my charges were NOT fixed for the ride that Charlie was at the wrong address

GetHuman216906's customer service issue with Lyft from May 2018

6 views
 | 
298 similar
 | 
0 following
Help with my Lyft issue
GetHuman216906's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman216906 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman216906 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman216906's own words
Recover the fee for a ride that was cancelled by the driver because she was at the WRONG ADDRESS I walked to the gate of my apts. I was late for work because of your DRIVER'S ERROR ... on yesterday I rode with Charlie she was at the wrong address when I received the text that she was outside she was NOT at the correct address she cancelled the ride then U text me did I request a ride I said yes the same lady Charlie arrived again and again she went to the wrong address so I walked to the gate of my apts. and here she is I should NOT be charged twice for a mistake your driver made I use your service a lot also I left my lunch bag with the driver that picked me up on Mon @ *:**am from my job @ **** Distriplex W and dropped me off @ **** Knight Arnold how can I recover it
I was late to work & I had to walk out of my house * the access gate not to a car that was saying she was outside
refunding me my money for a ride that was NOT my fault
You tell me I have been I using your service for years
yes I've tried to call but you know that's not possible I've asked other driver's but they say they don't know how to actually talk to a real person I left a lunch bag with another driver I tried this same process I NEVER received a call back a text you just don't care about the customer
I have an issue with Lyft too
How GetHuman216906 fixed the problem
We are waiting for GetHuman216906 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman216906 fixes it.
This email address isn't valid

Lyft

As a Lyft customer I should be able to talk to a human NOT text you my issue
Customer service issue
Reported by GetHuman216906
May 31st, 2018 - 2y ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 298 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman216906 started working on this issue
May 31st, 2018 6:06pm
GetHuman216906 indicated the issue is not fixed yet.
Jun 3rd, 2018 7:28pm
GetHuman216906 indicated the issue is not fixed yet.
Jun 3rd, 2018 7:51pm
GetHuman216906 indicated the issue is not fixed yet.
Jun 3rd, 2018 7:52pm