© GetHuman Inc.

I don't understand how drivers can cancel a trip without notice to the person waiting...

GetHuman-daria_la's customer service issue with Lyft from May 2018

2 views
 | 
585 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-daria_la's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-daria_la's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-daria_la will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-daria_la can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-daria_la may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-daria_la's own words
I don't understand how drivers can cancel a trip without notice to the person waiting. This morning, I was expecting a ride with Esther. It was a ** minute wait. I was not happy and thought about cancelling, but sucked it up an waited. ** minutes came and went, I checked on my driver's location -- only to see there was NO RIDE SCHEDULED!!! No text or anything. I get that Lyft and Uber drivers know that they have the power in this situation - but this *****. Now, I didn't get to take my ride, I'm late for work , and my day is pretty much in the toilet. **Please, if you cannot control the drivers, can you at least find a way to let riders know they are not coming so they can find another driver????**Thank you.
GetHuman-daria_la did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-daria_la fixed the problem
We are waiting for GetHuman-daria_la to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
A ** yr old was picked up a lyft driver. How is this acceptable? I understand the...I want know how many time I have to wait to be a Lyft driver?*I already been appl...A lyft was ordered without my consent! When I tried cancel driver it wouldn't let...Driver canceled ride - Get a ride from lyft - I was still charged without getting...How long do I have to wait once I have contacted a Lyft driver to pick me upA lyft driver picked me up at the airport, the ride was cancelled by the driver a...Today morning i was waiting for my lyft driver and he drove off with out waiting...****o Lyft. I was wondering what is general rule of wait time a driver should wai...Person is driving away without canceling my ride. I have been waiting for ** minu...
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-daria_la fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-daria_la
May 29th, 2018 - 2y ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 585 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-daria_la started working on this issue
May 29th, 2018 12:49pm
  1. Company Contact Info › 
  2. Lyft › 
  3. Customer issues › 
  4. I don't understand how drivers can ca...