A ** yr old was picked up a lyft driver. How is this acceptable? I understand there is...

GetHuman-yourper's customer service issue with Lyft from May 2018

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The issue in GetHuman-yourper's own words
A ** yr old was picked up a lyft driver. How is this acceptable? I understand there is protocol yet a ride should never be given to anyone under **. Regardless of whether the guardian was contacted*made the pick up appointment. If something were to happen to this young girl who is responsible? The driver? You? Perhaps the policy of no minors should be adopted. I will be speaking with her mother on this extreme danger. Females are just as likely to abuse children as males.this is one policy that is extremely unacceptable and quite worrisome. I will not be using your service again. In no way is it even acceptable for a cab to pick up a lone minor. Refusing such requests will save you and parents so much grief. Please reconsider this policy. Minors must be accompanied by an adult they are familiar with.
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Customer service issue
Reported by GetHuman-yourper
May 29th, 2018 - 6 mons ago
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Seen by 13 customers so far
Similar issue to 49 others
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GetHuman-yourper started working on this issue
May 29th 3:47am
GetHuman-yourper indicated the issue is not fixed yet.
May 29th 3:48am