During my trip, the destination all of a sudden was gone on my driver's app. My driver...

GetHuman-crankyan's customer service issue with Lyft from May 2018

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The issue in GetHuman-crankyan's own words
During my trip, the destination all of a sudden was gone on my driver's app. My driver pulled over to drop us off as he wouldn't earn anything from the ride. To my surprise, the ride is still going on in my app as he is still driving and hadn't brought me to my destination. Afterwards I got to where I needed to go with Uber. Since I didn't have the option to search for a new Lyft driver. This is still going on even after removing my destination on the app to end the trip an hour later. I need the ride cancelled right away and a full refund if possible.
GetHuman-crankyan did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman-crankyan
May 27th, 2018 - 8 mons ago
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GetHuman-crankyan started working on this issue
May 27th, 2018 5:54am