Driver selected my ride but instead his car was parked and he was not in a car. I was...

GetHuman-yvayman's customer service issue with Lyft from May 2018

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The issue in GetHuman-yvayman's own words
Driver selected my ride but instead his car was parked and he was not in a car. I was standing by his car for over * min, called him on his cell and he did not respond nor showed up to his car. Lyft changes me $* for cancellation. I waisted my time and had to get another ride. I took pictures and video indicating that car was parked without driver. I need for lyft to credit me $* and gice me a voucher for next ride. It was unprofessional for the driver to select the ride when he did not show up nor was inside of his car.
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Customer service issue
Reported by GetHuman-yvayman
May 26th, 2018 - 8 mons ago
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Seen by 4 customers so far
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GetHuman-yvayman started working on this issue
May 26th, 2018 6:58pm
GetHuman-yvayman indicated the issue is not fixed yet.
May 27th, 2018 8:28pm