New customer and was supposed to have four, five dollar coupons off of my first four tr...

GetHuman-judybraw's customer service issue with Lyft from May 2018

Help with my Lyft issue
The issue in GetHuman-judybraw's own words
New customer and was supposed to have four, five dollar coupons off of my first four trips. I have taken three trips so far and I'm not sure if I received the discount. Yesterday I took a trip from LAX to NC know which was only ** miles and the cost came to $**. That's excessive! My driver was very nice but I think he either was unsure of the route once we got near the neighborhood and added more miles than if taking a more direct route. Can't say that for sure but it's not the way we take. Regardless, last time I took uber and it was about half the price. I was shocked to get the bill! Do you feel it was excessive and should be adjusted?
GetHuman-judybraw did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-judybraw fixed the problem
We are waiting for GetHuman-judybraw to fix the problem and share the solution with the rest of us customers.
Please help with my Lyft issue
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-judybraw
May 25th, 2018 - 8 mons ago
I have an issue with Lyft too
Seen by 4 customers so far
Similar issue to 292 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-judybraw started working on this issue
May 25th, 2018 4:58pm
GetHuman-judybraw indicated the issue is not fixed yet.
May 27th, 2018 5:46am