New customer and was supposed to have four, five dollar coupons off of my first four tr...

GetHuman-judybraw's customer service issue with Lyft from May 2018

Help with my Lyft issue
The issue in GetHuman-judybraw's own words
New customer and was supposed to have four, five dollar coupons off of my first four trips. I have taken three trips so far and I'm not sure if I received the discount. Yesterday I took a trip from LAX to NC know which was only ** miles and the cost came to $**. That's excessive! My driver was very nice but I think he either was unsure of the route once we got near the neighborhood and added more miles than if taking a more direct route. Can't say that for sure but it's not the way we take. Regardless, last time I took uber and it was about half the price. I was shocked to get the bill! Do you feel it was excessive and should be adjusted?
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Lyft

Customer service issue
Reported by GetHuman-judybraw
May 25th, 2018 - 6 mons ago
I have an issue with Lyft too
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Seen by 4 customers so far
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GetHuman-judybraw started working on this issue
May 25th 4:58pm
GetHuman-judybraw indicated the issue is not fixed yet.
May 27th 5:46am