my ride from Boston to Medford on May ** cost nearly $**. This is much higher than shou...
GetHuman-roannewe's customer service issue with Lyft from May 2018
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The issue in GetHuman-roannewe's own words
my ride from Boston to Medford on May ** cost nearly $**. This is much higher than should be for an *-mile ride which should take ** minutes. The driver took ** minutes to find me for pickup, and I finally had to sit on the phone with him and give him driving directions, despite the fact that he had my exact pickup address. once in the car, he took ** minutes to do a ride that should take **. At no time when I booked the ride was I informed of a surcharge, or I would not have booked it.
GetHuman-roannewe did not yet indicate what Lyft should do to make this right.
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How GetHuman-roannewe fixed the problem
writing a complaint to *****@***.com.
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