my ride from Boston to Medford on May ** cost nearly $**. This is much higher than shou...

GetHuman-roannewe's customer service issue with Lyft from May 2018

Help with my Lyft issue
The issue in GetHuman-roannewe's own words
my ride from Boston to Medford on May ** cost nearly $**. This is much higher than should be for an *-mile ride which should take ** minutes. The driver took ** minutes to find me for pickup, and I finally had to sit on the phone with him and give him driving directions, despite the fact that he had my exact pickup address. once in the car, he took ** minutes to do a ride that should take **. At no time when I booked the ride was I informed of a surcharge, or I would not have booked it.
GetHuman-roannewe did not yet indicate what Lyft should do to make this right.
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How GetHuman-roannewe fixed the problem
writing a complaint to *****@***.com.
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Customer service issue
Reported by GetHuman-roannewe
May 19th, 2018 - 10 mons ago
I have an issue with Lyft too
GetHuman-roannewe shared how to fix
Seen by 5 customers so far
Similar issue to 473 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-roannewe started working on this issue
May 19th, 2018 2:49am
GetHuman-roannewe confirmed the issue is fixed. Hooray!
May 19th, 2018 1:57pm