Driver had me walking.

GetHuman-poetryli's customer service issue with Lyft from May 2018

Help with my Lyft issue
The issue in GetHuman-poetryli's own words
Get to an interview. ... Lyft had the GALL to charge me TWICE for a horrendous ride in which the driver got lost several times and I had to end up WALKING for the last part of the trip to arrive at my destination.
Driver was lost several times and made me late for an interview.
Issue a refund to my card.
I've been a customer for years and use them frequently.
I've contacted Lyft through their Help center option on their app FOUR TIMES. NO RESPONSE.
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How GetHuman-poetryli fixed the problem
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Lyft

Rideshare
Customer service issue
Reported by GetHuman-poetryli
May 18th, 2018 - 10 mons ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 311 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-poetryli started working on this issue
May 18th, 2018 5:01pm
GetHuman-poetryli indicated the issue is not fixed yet.
May 18th, 2018 6:02pm
GetHuman-poetryli indicated the issue is not fixed yet.
May 18th, 2018 6:08pm
GetHuman-poetryli indicated the issue is not fixed yet.
May 19th, 2018 6:44pm