I ordered a Lyft for someone else last night in Temecula. Once I got the driver info I...

GetHuman745996's customer service issue with Lyft from June 2018

4 views | 244 similar | 0 following
Help with my Lyft issue
GetHuman745996's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman745996 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman745996 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman745996's own words
I ordered a Lyft for someone else last night in Temecula. Once I got the driver info I called and told him that the ride was for someone else and that he was to be dropped off in Menifee. I now have a pending charge of $*** for a ** mile trip. I called the driver this morning and he says he was rerouted before he got to the pick up and it was picked up by another driver. I did not authorize this person to be taken ** miles and because the trip was rerouted the new driver did not have my instructions. I don't know why I didn't get a notification that it was being rerouted to another driver so that I could give him those instructions but I would like a refund because I did not authorize a ** mile trip.

GetHuman745996 did not yet indicate what Lyft should do to make this right.

How GetHuman745996 fixed the problem

We are waiting for GetHuman745996 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman745996 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman745996
Jun 3rd, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 244 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman745996 started working on this issue
Jun 3rd, 2018 9:03pm
GetHuman745996 confirmed the issue is fixed. Hooray!
Jun 3rd, 2018 10:29pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians