I have a charge that I did not authorize on my card. I used Lyft's services * nights pr...

GetHuman-minimojo's customer service issue with Lyft from May 2018

5 views
 | 
217 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-minimojo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-minimojo's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-minimojo will want to follow the link below to head to their help center. We will check on GetHuman-minimojo later to make sure it's all set or try to help escalate.
The issue in GetHuman-minimojo's own words
I have a charge that I did not authorize on my card. I used Lyft's services * nights prior but on Sunday I had a transaction that I did not make. My friend said he had done so but claims he used his own card and it mistakenly came out of my account.(both were done on his phone) I am wondering if I could find out if a called was made(like he said he did) to fix the mistake and if this is actually an issue that could happen. Thank you.
GetHuman-minimojo did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-minimojo fixed the problem
We are waiting for GetHuman-minimojo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-minimojo fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-minimojo
May 15th, 2018 - 10 mons ago
I have an issue with Lyft too
Not resolved
Seen by 5 customers so far
Similar issue to 217 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-minimojo started working on this issue
May 15th, 2018 11:30pm