After I download Lyft app, it says what's your number, and we will text a code to verif...

GetHuman-gsnuge's customer service issue with Lyft from May 2018

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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-gsnuge's own words
After I download Lyft app, it says what's your number, and we will text a code to verify your phone. I am unable to insert my phone * in the space for it. It says, "have an account and a new number". I am unable to type anything in. I think I did open an account. Have a problem continuing so uninstalled the app and reinstalled. Think you may still have some of my info, and I am not able to proceed.*My * is ********** and name: george Nugent. How should I proceed?
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Lyft

Customer service issue
Reported by GetHuman-gsnuge
May 13th, 2018 - 10 mons ago
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Seen by 6 customers so far
Similar issue to 160 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-gsnuge started working on this issue
May 13th, 2018 10:09pm
GetHuman-gsnuge confirmed the issue is fixed. Hooray!
May 15th, 2018 12:19am