On Saturday May *th **** I was in the process of requesting a lift and just wanted to k...

GetHuman-ortizd_s's customer service issue with Lyft from May 2018

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The issue in GetHuman-ortizd_s's own words
On Saturday May *th **** I was in the process of requesting a lift and just wanted to know the price. I pressed request and it showed the price. I chose to go someplace else for a much higher price so I pressed cancel. I don’t think it is fare that I got charged the full price of the trip of $**.** for a ride that I had cancelled within * seconds. I would like a refund in full if not partial and or a complete explanation on why I had been charged the complete amount. *Thank you*A first issue customer *Daniel Ortiz*Have a safe weekend
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Customer service issue
Reported by GetHuman-ortizd_s
May 12th, 2018 - 10 mons ago
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GetHuman-ortizd_s started working on this issue
May 12th, 2018 3:46pm
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May 12th, 2018 3:48pm
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May 12th, 2018 3:48pm