On Mar. ** th I took Lyft to my Dr. appointment. When I was done, I called for a ride...

GetHuman-pastela's complaint issue with Lyft from May 2018

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The issue in GetHuman-pastela's own words
On Mar. ** th I took Lyft to my Dr. appointment. When I was done, I called for a ride hom. The medical building has * entrances, I was at the east entrance. The driver arrived as shown on my phone but he was at the other entrance. I waited for him to come around but he never did so I called again and promptly got a driver there. Then on my bill I was charged a $* cancellation fee in addition to the $*.** for the ride home. I realize the building is confusing, but I have used Lyft there before and drivers were able to find me. I would like the $* removed from my charges,*Beth Shirley
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Lyft

complaint issue
Reported by GetHuman-pastela
May 1st, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 3 customers so far
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Timeline
GetHuman-pastela started working on this issue
May 1st, 2018 9:22pm
GetHuman-pastela confirmed the issue is fixed. Hooray!
May 7th, 2018 4:17pm