On Mar. ** th I took Lyft to my Dr. appointment. When I was done, I called for a ride...
GetHuman-pastela's complaint issue with Lyft from May 2018
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The issue in GetHuman-pastela's own words
On Mar. ** th I took Lyft to my Dr. appointment. When I was done, I called for a ride hom. The medical building has * entrances, I was at the east entrance. The driver arrived as shown on my phone but he was at the other entrance. I waited for him to come around but he never did so I called again and promptly got a driver there. Then on my bill I was charged a $* cancellation fee in addition to the $*.** for the ride home. I realize the building is confusing, but I have used Lyft there before and drivers were able to find me. I would like the $* removed from my charges,*Beth Shirley
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