Hi I just signed up for lyft and was going to enter a first time user promo code, but i...

GetHuman-collison's Account Help issue with Lyft from May 2018

50867 similar
0 following
Help with my Lyft issue
GetHuman-collison's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-collison will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-collison can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-collison's own words
Hi I just signed up for lyft and was going to enter a first time user promo code, but it is saying that I already have a promo code on my account, but when I go to Promos there is no promotion available for me to use. Nor does it appear to be taking off any kind of discount when I go to search for my destination. I would like you guys to help me resolve this by putting the promo code that I want on my account so that I can get my first ride discount. The promo code I would like to use is "FlyWithMe**" Thank you.
GetHuman-collison did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-collison fixed the problem
We are waiting for GetHuman-collison to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-collison fixes it.
This email address isn't valid


Account Help issue
Reported by GetHuman-collison
May 1st, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 39 customers so far
Similar issue to 50867 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-collison started working on this issue
May 1st, 2018 4:59pm
GetHuman-collison indicated the issue is not fixed yet.
May 1st, 2018 6:21pm