Hi I just signed up for lyft and was going to enter a first time user promo code, but i...

GetHuman-collison's Account Help issue with Lyft from May 2018

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Help with my Lyft issue
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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-collison's own words
Hi I just signed up for lyft and was going to enter a first time user promo code, but it is saying that I already have a promo code on my account, but when I go to Promos there is no promotion available for me to use. Nor does it appear to be taking off any kind of discount when I go to search for my destination. I would like you guys to help me resolve this by putting the promo code that I want on my account so that I can get my first ride discount. The promo code I would like to use is "FlyWithMe**" Thank you.
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Lyft

Account Help issue
Reported by GetHuman-collison
May 1st, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 39 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-collison started working on this issue
May 1st, 2018 4:59pm
GetHuman-collison indicated the issue is not fixed yet.
May 1st, 2018 6:21pm