My driver said he lost my information while we were driving. I don’t know what buttons...

GetHuman-lkburri's Billing Issue with Lyft from April 2018

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The issue in GetHuman-lkburri's own words
My driver said he lost my information while we were driving. I don’t know what buttons he pushed to lose my ride request but he said I’d have to pay in cash. I gave him $**.** cash for a ride of $**.**, from Scottsdale to Skyharbor Airport. Then I’m looking at my phone and seeing some other driver was on his way! I’m not paying on my credit card for EITHER the ride I received OR the additional request that so never made! Be SURE I’m not charged for either of these!
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Lyft

Billing Issue
Reported by GetHuman-lkburri
Apr 30th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 1 customer so far
Similar issue to 50484 others
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Timeline
GetHuman-lkburri started working on this issue
Apr 30th, 2018 5:40pm