I canceled a ride and the driver still,showed up. You took my money anyway and I'm not...

GetHuman641964's complaint issue with Lyft from April 2018

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The issue in GetHuman641964's own words
I canceled a ride and the driver still,showed up. You took my money anyway and I'm not happy about it. I told the driver I canceled the ride and she was very rude and nasty. When I decided to call her back to tell her that I would take the ride anyway since she showed up anyway she wouldn't pick up her phone. I have been a loyal lyft customer for over a year and I'm very disappointed in the way I'm being treated. Can you please refund my $*.**. You had no right to send the driver to my house after I canceled the ride.
GetHuman641964 did not yet indicate what Lyft should do to make this right.
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Lyft

complaint issue
Reported by GetHuman641964
Apr 30th, 2018 - a yr ago
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Timeline
GetHuman641964 started working on this issue
Apr 30th, 2018 3:23pm